Orders
Below are some of are common questions about orders
How do I make a purchase?
1.Choosing the right lens type and uploading your prescription
2.Customizing your lens options (lens index, add-ons, coatings, etc.)
3.Completing your order with shipping address and preferred payment
method.
4.Now you are only a few clicks away from your dream glasses!
Need more help? Don’t hesitate toreach out to us.
How do I know if my order is confirmed?
Can I change my shipping address or prescription after my order is placed?
If you want to change your prescription or address, you may reach us by email.
Chat Hours:
Mon. - Fri. 7:00 AM - 6:00 PM (PT)
Sat. - Sun. 2:00 PM - 6:00 PM (PT)
Email us:
Send us an email message via Contact wearzorvan
Branding is simply a more efficient way to sell things?
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Prescription lenses require careful customization, which usually takes 1-5 business days to produce. After production, your order will be shipped
What is your return & warranty policy?
·30-Day Exchanges & Returns
Products can be returned, exchanged, or refunded within 30 days. Orders may only be exchanged or returned once, as long as the item has not been used.
·365-Day Warranty
A 365-day warranty is provided, covering manufacturing defects, excluding damage from accidents, neglect, or improper care.
How long will it take to get my package?
- Standard Shipping
Estimated Delivery:7-15 Days